Information we collect

When you contact the clinic or request counseling, we may collect your name, email address, phone number, city or country, and information you choose to share. For appointment inquiries, share only scheduling details and avoid detailed health histories or medical records.

Technical information may include your IP address, browser and device information, operating system, pages visited, visit times, and referring website. This information supports website operation, security, and improvement.

How we use information

We use information to respond to inquiries, coordinate appointments, communicate about services, improve the website, maintain security, and meet applicable legal obligations. We do not sell your personal information.

Confidentiality

Information shared in counseling is treated with respect and confidentiality. Confidentiality has limits, including where disclosure is required by applicable law or where there is a serious and immediate risk of harm. The arrangements and limits relevant to your care should be discussed before counseling begins.

Cookies and analytics

This website may use cookies and similar technologies for performance, preferences, security, and traffic analysis. Browser settings can limit or remove cookies, although some features may then work differently.

Analytics services may process information about pages visited, time spent, device and browser type, and general location. This information is used to understand and improve the website.

Third-party services

Links or integrations may involve Google services, WhatsApp, payment providers, Google Maps, and YouTube. These services have their own privacy policies. Opening external links or playing embedded media may share information with the relevant provider.

Security

We take reasonable technical and organizational measures to protect personal information. No internet transmission or electronic storage method is completely secure. Please avoid sending sensitive clinical information through general email or website messages.

Children’s privacy

This website is not intended for children under 18 without the involvement or consent of a parent or legal guardian. If information has been collected without appropriate consent where required, we will take reasonable steps to remove it.

Privacy requests

Depending on applicable law, you may be able to request access, correction or deletion of personal information, withdraw consent where applicable, or raise a privacy concern. Contact the clinic using the details below. Requests are handled in accordance with applicable requirements.

Retention

Personal information is retained for as long as reasonably necessary to provide services, meet legal obligations, resolve disputes, and maintain appropriate business records.

External links and policy updates

External websites operate under their own privacy practices. We may update this policy; the date at the top of this page identifies the latest revision.

Contact

Clear Mind Clinic · Delhi, India
Email: clearmindclinic121@gmail.com
Phone: +91 87507 27384